Just following up on the owning the customer / softSIM post and adding the social network flavor of facebook, linkedin, xing and the cool technology of “bumping” information between phones (www.bu.mp) What if you could just switch operators by “bumping” 2 phones. So…
Who owns the customer ?
Again and again I come across remarks about the fight for “who owns the customer”. Especially in the telecommunications industry there is a lengthy debate about this with regards to telecommunication operators, device manufacturers, Internet companies, content owners. My first point is that…
The value of the process
Just yesterday I came across this great presentation by Danish architect Bjarke Ingels at Ted 2009. [media id=3 width=320 height=240] . Besides the gorgeous architecture and the interesting ideas captured within, what especially struck me were his remarks about their design process…